Shipping Policy
Every Budnik wheel is built to order in Huntington Beach, California. This page explains how long that takes, how your order gets to you, and what to do the moment the boxes arrive.
Effective date: August 19, 2026 · Last updated: August 19, 2026
United States and Canada: we ship UPS Ground as our standard service. Rates are calculated at checkout.
Everywhere else: call us at +1 (714) 892-1932 before ordering so we can coordinate delivery and quote freight.
1. Production and lead times
Budnik wheels are custom forged products. Nothing ships until the build is complete and has passed final inspection.
Lead times vary by wheel style, size, finish, and current shop volume. We provide an estimated production window when your order is placed or quoted, and we update you if that window changes. These estimates are made in good faith and are not guaranteed delivery dates.
In-stock accessories and non-custom items generally ship within a few business days of order confirmation.
Orders with a deadline
If your build is tied to a show date, a magazine feature, or an install appointment, tell us before you order. Call +1 (714) 892-1932 and we will tell you honestly whether the date is achievable and what expedited freight would cost.
2. Order processing
- Order review. We confirm fitment details, finish selections, and payment. For custom builds we may contact you to verify specifications before production starts.
- Production. Your wheels are machined, finished, and inspected.
- Packing and dispatch. Wheels are individually packed and handed to UPS. You receive tracking by email when the shipment is created.
Orders are processed Monday through Friday, excluding U.S. federal holidays. Orders placed on a weekend or holiday begin processing the next business day.
3. Shipping methods and rates
UPS Ground is our standard service to the United States and Canada. Shipping charges are calculated at checkout based on destination, weight, and package dimensions. Wheels are large and heavy, and multi-wheel orders often ship in more than one box, which is reflected in the rate.
Expedited UPS services are available on request. Call or email us before placing your order and we will quote the upgrade.
Shipping charges cover carriage only. They do not include duties, taxes, brokerage, storage, redelivery, or return freight.
4. United States
| Standard service | UPS Ground |
|---|---|
| Transit time | Typically 1 to 5 business days from dispatch, depending on distance from Huntington Beach, California. Transit time is separate from production time. |
| Alaska and Hawaii | Served by UPS air services. Rates and transit times differ from the contiguous 48 states and are quoted at checkout. |
| PO boxes | Not accepted. UPS requires a physical street address for these shipments. |
| APO, FPO, DPO | Not supported. Please call us to discuss alternatives. |
| Territories | Puerto Rico, Guam, and the U.S. Virgin Islands require a phone quote. See Section 6. |
5. Canada
We ship to Canada by UPS Ground. Transit is typically 4 to 10 business days from dispatch, and customs clearance can add time.
Duties, taxes, and brokerage are paid by the recipient
Prices at checkout do not include Canadian import charges. UPS acts as customs broker and collects the following from you at or before delivery:
- Import duties assessed by the Canada Border Services Agency
- GST, and PST or HST depending on your province
- UPS brokerage and disbursement fees
These charges are set by the Canadian government and by UPS. Budnik does not receive any part of them, cannot calculate them in advance, and cannot waive or reduce them. Please budget for them when planning your purchase.
If a Canadian shipment is refused at delivery because of unpaid duties or brokerage, it is treated as a refused shipment under Section 11.
6. International orders outside the U.S. and Canada
We ship worldwide, and we do it by phone rather than through checkout. Wheels are oversized freight, and export documentation, carrier selection, and landed cost vary too much by country for an automated rate to be reliable.
Call +1 (714) 892-1932 before placing an order. Have your full delivery address, contact phone number, and desired wheel specifications ready. We will confirm we can deliver to your location, quote freight, explain the documentation required, and take payment directly.
For international orders, the buyer or importer of record is responsible for all duties, taxes, VAT, customs clearance, brokerage, and any local delivery or handling charges. We are also happy to deliver to a U.S. freight forwarder of your choosing. Once a shipment is released to a forwarder, responsibility for it passes to you and to that forwarder.
Orders to destinations outside the United States and Canada that are placed online without prior arrangement may be held or cancelled and refunded so we can coordinate properly.
7. Tracking
You receive a UPS tracking number by email when your shipment is created. Multi-wheel orders may ship in several boxes, and those boxes can arrive on different days or by different trucks. A partial delivery is normal and does not mean anything is missing until all tracking numbers show delivered.
If your tracking has not updated in 5 business days, contact us and we will open an investigation with UPS.
8. Delivery and address accuracy
Please confirm your shipping address carefully at checkout. Address corrections after dispatch are subject to UPS fees, which are passed through to you, and they may add several days to transit.
We ship to residential and commercial addresses. Commercial or shop addresses are generally the better choice for wheel shipments, since someone is present to receive and inspect the freight.
Signature requirements are applied at our discretion based on order value. If you need a signature requirement added or removed, tell us before dispatch.
9. Inspect your shipment on arrival
This is the most important section on this page. Wheels can be damaged in transit even when the box looks intact.
- Photograph the boxes before opening them, including any crushing, punctures, or tears.
- Note visible damage on the delivery receipt before the driver leaves, if there is one to sign.
- Open and inspect every wheel as soon as you can, even if the installation is weeks away.
- Keep all original packaging until you have confirmed the order is complete and undamaged. Carriers routinely deny claims when the packaging has been discarded.
Damage and shortage claims
Report any damage, shortage, or incorrect item to Support@budnik.com or +1 (714) 892-1932 within 5 business days of delivery. Include your order number, photographs of the packaging and the affected wheels, and a description of the issue.
Claims reported after 5 business days, or where the original packaging has been discarded, may fall outside the carrier's claim window. We will still try to help, and we cannot guarantee a resolution in those cases.
We file the carrier claim on your behalf and coordinate replacement or repair. Please do not install a damaged wheel. Installation is treated as acceptance of the product in its delivered condition.
10. Lost shipments
If tracking shows delivered and the shipment is not there, check with neighbors, building management, and anyone else at the address first, then contact us within 5 business days. We open a trace with UPS. Traces typically take 8 to 10 business days to resolve, and we will keep you updated throughout.
11. Refused, undeliverable, and returned shipments
If a shipment is refused, is undeliverable after UPS attempts delivery, or is returned to us because of an incorrect address or unpaid import charges, the following apply:
- Original outbound shipping charges are not refunded.
- Return freight, storage, and any carrier fees are charged to you.
- Custom built wheels are non-returnable, and a refused custom order remains payable. See our Terms and Conditions and returns policy.
12. Risk of loss
Title and risk of loss pass to you when your shipment is accepted by the carrier at our facility. We remain your advocate with the carrier and handle claims as described in Section 9.
13. Delays outside our control
We are not liable for delays caused by carrier disruptions, customs inspections and clearance, weather, natural disasters, labor actions, supply shortages, or other events beyond our reasonable control. We will always tell you what we know about a delay as soon as we know it.
14. Governing terms
This Shipping Policy forms part of our Terms and Conditions and is governed by the laws of the State of California. Where this page and our Terms and Conditions address the same subject, the Terms and Conditions control. We may update this page as carrier services and rates change, and the effective date above will reflect the current version.
Shipping questions
Monday through Friday, 8:00 AM to 5:00 PM Pacific
Email: Support@budnik.com
Budnik Wheels Inc.
5342 Oceanus Drive, Huntington Beach, CA 92649, United States
Shipping outside the United States or Canada? Call us first and we will coordinate the whole thing with you.